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Returns and Refunds

Order cancellation

All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.

Refunds

We offer a 100% money-back guarantee on all products within 30 days after delivery. Just let us know and we will provide a return address and a replacement or refund as preferred.

If you are unsatisfied with your order – please contact our support and we will do our best to help you out!

Customers will be responsible for paying return shipping costs.

We do not issue the refund if:

  • your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)

*You can submit refund requests within 30 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on the Contact Us page.

Customer Service

Customer service is the forefront of our business. We aren't happy unless you are.

Delivery Insurance

We send all orders with insured delivery. You will always receive a refund or replacement for lost goods.

Money Back Guarantee

We offer 30 days hassle-free money back guarantee.